Official Document

Mae44 Terms and Conditions – Complete Platform Rules Guide

Please read these Terms and Conditions carefully before using any mae44 service. This document outlines the rights, responsibilities, and rules governing the use of our platform by all members.

Last updated: 1 January 2026
The mae44 platform is intended for players aged 18 years and above only. By using our services, you confirm that you meet this minimum age requirement. mae44 reserves the right to request proof of age at any time.

1 Acceptance of Terms and Conditions

By registering, logging in, or using any part of the mae44 platform — whether via website, mobile app, or any other device — you are deemed to have read, understood, and fully agreed to all Terms and Conditions stated in this document.

If you disagree with any part of these terms, you are required to stop using the mae44 platform immediately. Continued use after the terms have been updated constitutes your acceptance of the latest version.

Important: These Terms and Conditions constitute a legally binding agreement between you as the user and mae44 as the platform operator. This document is to be read alongside mae44's Privacy Policy and Responsible Gaming Policy.

2 Member Eligibility Requirements

To register and use mae44 services, you must meet the following eligibility requirements:

  • Be at least 18 years old or meet the minimum age requirement set by the laws of your region of residence, whichever is higher.
  • Not ordered or prohibited by any law, regulation, or court order from engaging in online gambling activities.
  • Register only one account in your own name. Multiple accounts held by the same individual are strictly prohibited.
  • Provide accurate, truthful, and complete information during registration and keep it updated whenever changes occur.
  • Not acting on behalf of or using funds belonging to a third party for any betting activity on the mae44 platform.

Mae44 reserves the right to reject registration applications or close existing accounts if eligibility requirements are found to be unmet or if the information provided is false.

3 Registration and Account Management

Each player is only permitted to hold one active account at mae44. Opening multiple accounts to circumvent limits, abuse bonuses, or for any other purpose is a serious violation that may result in the closure of all accounts and forfeiture of balances.

During registration, you are required to provide your full name, date of birth, email address, phone number, and valid identification details. This information is needed for the identity verification (KYC) process to ensure account security and regulatory compliance.

  • The name on your mae44 account must match the name on your identification document and the bank account used for transactions.
  • Your mae44 account is for personal use only and may not be transferred, sold, or used by any other person.
  • You are solely responsible for maintaining the confidentiality of your password and account login credentials.
  • Mae44 will never request your account password via email, live chat, or any other communication channel.
KYC Verification: mae44 may request identity verification documents such as a copy of your ID, bank statement, or proof of address at any time. Withdrawal processing for accounts that have not completed KYC verification may be delayed until the process is finalised.

4 Deposits and Withdrawals

Mae44 supports a variety of popular payment methods in Malaysia, including online bank transfers, FPX, DuitNow QR, and local e-wallets. All transactions are processed using 256-bit SSL encryption to safeguard your financial data.

Deposit:

  • The minimum deposit is RM 30 per transaction unless otherwise stated in specific promotional terms.
  • Deposited funds must come from a legitimate source and from the player's own bank account — not from a third party.
  • Mae44 reserves the right to decline deposits or withhold withdrawals if there are any indications of suspicious activity.

Withdrawal:

  • The minimum withdrawal is RM 50 per request and is processed within 5 to 30 minutes for standard payment methods.
  • The bank account used for withdrawals must be in the same name as the registered mae44 account holder.
  • Every withdrawal request is subject to a security review before processing. mae44 reserves the right to request additional documents if necessary.
  • For withdrawals exceeding a certain limit, additional identity verification may be required before funds are released.

5 Bonuses, Promotions & Special Offers

Mae44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload offers, and seasonal promotions. Each promotion has specific terms and conditions that must be fulfilled before a withdrawal can be made.

  • Wagering Requirements (Rollover): Most bonuses are subject to minimum wagering requirements before bonus funds or winnings derived from bonuses can be withdrawn. Rollover rates are clearly stated in each promotion's terms.
  • Validity Period: All bonuses have an expiry date. Unused bonuses or unmet wagering requirements within the specified period will expire automatically.
  • Betting Limit While Bonus is Active: While a bonus is active, the maximum betting amount per spin or bet may be limited. Please check the individual promotion terms for more details.
  • One Bonus Per Member: Each bonus may only be claimed once unless stated otherwise. Attempting to claim the same bonus using multiple accounts or identities is a serious violation.
  • Right of Cancellation: mae44 reserves the right to cancel bonuses and associated winnings if there is evidence of abuse, fraud, or violation of promotional terms.
Reminder: Bonuses are additional rewards from mae44. Wagering strategies solely aimed at meeting rollover requirements without genuine play intent (bonus abuse) may result in bonus cancellation and account closure.

6 Game Rules and Betting

Mae44 offers a wide range of games including Sports Betting, Live Casino, Slots, Bingo, Fish Shooting Games, and table games. Each game category has specific rules that all players must follow.

  • All game outcomes recorded by the mae44 system are final and cannot be disputed unless a documented technical error has occurred.
  • In the event of a technical disruption or system failure during an active game, mae44 reserves the right to void the round in question and return the bet to the player.
  • Bets that have been confirmed and accepted by the system cannot be cancelled or changed by the player unless the cash out feature is available and activated before the event concludes.
  • Odds and payouts displayed are those at the time the bet is accepted. Any odds changes after a bet is accepted do not affect existing bets.
  • Mae44 reserves the right to refuse or limit any bet without providing a reason, particularly for bets that do not align with the platform's risk profile.

7 Player Conduct and Responsibilities

All mae44 members are expected to interact on the platform in a responsible, respectful, and honest manner. The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

  • Using automation software, bots, scripts, or any technology designed to exploit the mae44 gaming system.
  • Colluding with other players to manipulate game outcomes or exploit the system.
  • Spreading false, deceptive, or misleading information about mae44 to other players or the general public.
  • Using a mae44 account for any money laundering, financial fraud, or other criminal activities.
  • Threatening, harassing, or behaving abusively toward mae44 customer support staff.
  • Uploading, sharing, or transmitting unlawful, obscene, or harmful content through any mae44 communication channel.

8 Account Security and Password

Your account security is a shared responsibility between mae44 and you as a player. We equip the platform with multi-layered security systems including SSL encryption, two-factor authentication, and continuous suspicious activity monitoring.

  • You are solely responsible for keeping your mae44 account username and password confidential.
  • Never share your login credentials with anyone, including family members, friends, or support staff.
  • If you suspect your account has been accessed without authorisation, please contact the mae44 support team immediately.
  • Mae44 shall not be held liable for any losses arising from a player's negligence in safeguarding their login credentials.
Security Tip: Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols. Enable two-factor authentication (2FA) from your account settings for maximum protection.

9 Privacy and Personal Data Protection

Mae44 is committed to protecting the privacy and personal data of all members. The collection, processing, and use of your personal data is conducted in accordance with the mae44 Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

  • Your personal data is collected solely for account management, identity verification, transaction processing, and service improvement purposes.
  • Mae44 will not sell, rent, or share your personal data with third parties without your consent, except as required by law.
  • You have the right to access, correct, or request deletion of your personal data by contacting our support team.

For more information on how your personal data is used, please refer to mae44 Privacy Policy in full.

10 Account Suspension and Closure

Mae44 reserves the right to suspend, restrict, or close any player's account at any time for the following reasons:

  • Violation of any terms and conditions stated in this document.
  • Suspicion or evidence of fraud, money laundering, or other illegal activities.
  • Failure to complete the KYC verification process within the specified timeframe.
  • A request from the player themselves to close their account for responsible gaming reasons.
  • Instructions from relevant authorities or law enforcement agencies.

If an account is closed due to a terms violation, mae44 reserves the right to forfeit any remaining balance in the account. For closures not involving a violation, any valid balance will be returned to the player once the verification process is complete.

11 mae44 Limitation of Liability

Mae44 provides its gaming platform with best efforts to ensure stability, security, and fairness. However, there are limits to the liability mae44 can bear:

  • Mae44 is not liable for any indirect, incidental, or consequential losses suffered by players as a result of using the platform.
  • Mae44 does not guarantee that the platform will always be free from technical disruptions, downtime, or software errors.
  • Mae44 is not liable for any losses arising from internet connection failures, device disruptions, or other external factors beyond our control.
  • The maximum total liability of mae44 to any player under any circumstances shall not exceed the player's net deposit amount in the 30 days preceding the relevant incident.

12 Amendments to Terms and Conditions

Mae44 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the official mae44 website.

It is your responsibility to review these Terms and Conditions periodically to stay informed of the latest version. Continued use of the mae44 platform after any amendments are published constitutes your acceptance of the revised terms.

Any questions? If you have any questions regarding these Terms and Conditions, the mae44 customer support team is available to assist you via 24/7 live chat. We are committed to ensuring every player fully understands their rights and responsibilities.

Why Does mae44 Prioritise Transparency?

Clear and fair terms are the foundation of trust between mae44 and every one of our players.

Player Protection is Our Priority

Every term we set is designed to protect the interests of our players — not the other way around. Clear rules ensure a fair and safe gaming experience for everyone.

Full Transparency

There are no hidden terms or confusing fine print at mae44. All rules are stated clearly and are easy for all players to understand.

Fair & Transparent Terms

Mae44 regularly reviews and updates its terms to ensure they remain relevant, fair, and aligned with the latest industry standards and applicable laws.

Support for Clarification

Mae44's support team is available 24/7 to clarify any part of the terms that is unclear. Contact us via live chat or email at any time.

Update Notification

Mae44 will notify players via email or platform notification should any material changes to the Terms and Conditions directly affecting player rights occur.

Legal Compliance

All mae44 terms and operations are structured with relevant legal compliance requirements in mind to ensure the platform operates responsibly.

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